How can we help you?

  1. The cost of shipments depends on the weight and volume of the package, the destination country and the type of courier. But stander delivery costs to UK its around £3.00-£5.00 and other European destinations are between £5.00 – £9.00
  2. ships to 170 countries.

Delivery times depend on the country of delivery and the courier selected. Express courier shipments are delivered within 48 hours of shipment. Other non-express shipments are usually delivered within 2 – 7 working days. 

For shipments with DHL it is possible to obtain the tracking code but normally we update all our customers within delivery status of all orders by email notification. Otherwise please contact us by click on link CONTACT .

  1. With DHL, depending on the service chosen, the courier will try 3 times to deliver or take the products to a collection point where the recipient can pick up the order.
  2. All couriers, in case of non-delivery, leave a notice for the recipient with instructions on how to proceed to collect the package.

No, shipping costs are exempt from VAT. VAT if applicable, will be included in the order.

For extra EU shipments, we provide the Invoice with Customs Commodity Codes (Tariff Number) and the customs declaration documentation.